Depot Services: Getting Back to Full-Speed Operation

posdataThere are times when your payment terminals, computers or other work devices are down and need immediate repairs. Solve the problem through proper equipment repair. Depot service repairs are timely solutions to rely on. Send the defective unit for professional repair, instead of using on-site services. This way, there’s minimal interruption to your business, as the technician will work in their own premises.

Technical support from a depot service also keeps downtime to a minimum. The technicians will be able to replace parts immediately as everything they need is within reach. This is a huge advantage unlike what some companies experience in on-site settings.

Planning Preventive Maintenance

Your point-of-service terminals, bar code scanners, and other equipment need regular tuning to work properly. Get them to a depot machine repair center for preventive maintenance. Technicians will check the equipment for overall function, allowing them to fix potential problems before they appear. This prevents lost time due to emergency repairs.

Managing Service Reports

Tracking the trend of damage lets technicians determine future problems. They generally use a program that allows recording status updates to improve the quality of repairs and the turnaround time involved. Find out how long the troubleshooting will take, so you can adjust your processes accordingly.

Filling in Temporary Equipment

Some repair centers provide temporary equipment, so you can keep operating. They will put your equipment in service in the meantime, so you’ll get it back as soon as possible. Inquire with your technicians if they can send over credit card readers and other equipment you can use for the time being. They often have backup machines ready for such instances.

Saving Your Equipment

Timely repairs extend your equipment’s lifespan. Get access to depot service for immediate repairs. Service companies will provide either a subscription service or a per-incident contract. Compare which will be effective for your processes. This way, you’ll experience minimal downtime and continue working for better results.

 

Resources:
http://www.oshr.nc.gov/Guide/CompWebSite/Class%20Specs/07324.pdf
http://www.defense.gov/News/NewsArticle.aspx?ID=25826
http://www.posdata.com/depot.html